Last Updated: June 9, 2026
This page provides the official stock ROM, necessary drivers, and a complete walkthrough to restore your Tecno Camon 19 Neo CH6i to working condition.
Device: Tecno Camon 19 Neo CH6i | Chipset: MediaTek MT6769Z Helio G85 | Flash Tool: SP Flash Tool
Android: Android 12, HIOS 8.6 | File Type: ZIP (Includes Scatter File [MT6xxx_Android_scatter.txt], preloader.bin, boot.img, system.img, recovery.img, lk.bin, logo.bin, nvram.img, and more)
⚠ Warning: Flashing erases all data. Back up first.
Device: Tecno Camon 19 Neo CH6i (MediaTek MT6769Z Helio G85)
Flash Tool: SP Flash Tool
Latest Build: V1980
Firmware Files: 12 available
What You Need: Windows PC, USB data cable, SP Flash Tool, USB drivers
Time Required: 10-20 minutes (plus 3-8 min first boot)
Tecno Camon 19 Neo CH6i Firmware (Flash File) Drivers, Tools & Guide
The Tecno Camon 19 Neo CH6i comes into the workshop regularly. Most of these devices arrive with FRP locks, bootloop issues, or a stuck startup logo. This guide covers everything needed to fix these problems. I have put everything you need in one place: the firmware, the tools, and the exact process I use.
One thing I always recommend before you start: extract the firmware to a simple folder path, something like C:FirmwareCH6i. SP Flash Tool can sometimes have trouble locating the scatter file if the folder path contains spaces or special characters. It is a small thing, but it saves a frustrating few minutes of wondering why the tool is not loading the file.
The Tecno Camon 19 Neo CH6i was originally released in 2022, which means USB driver compatibility on newer Windows versions (10/11) may require manual installation rather than plug-and-play. This page lists 12 firmware builds for the Tecno Camon 19 Neo CH6i, covering multiple Android versions and security patch levels. If one build does not work, try a different version. The Tecno Camon 19 Neo CH6i runs on a MediaTek MT6769Z Helio G85 chipset, which means you will use SP Flash Tool and VCOM/MTK drivers for flashing. These are included in the prerequisites below.
We verified firmware file integrity across 3 independent sources to confirm these are authentic, unmodified stock ROMs. As a Transsion Holdings brand, Tecno devices share similar chipset architectures and flashing procedures across the Camon 19 Neo lineup.
Your Tecno Camon 19 Neo CH6i firmware comes as a compressed ZIP file. Download and extract it using WinRAR or 7-Zip. Once extracted, open the folder and confirm it contains the scatter file before proceeding.
Once you flash, the device goes back to factory condition. Everything stored on the phone, photos, messages, apps, will be gone. This clean state is what allows the flash to fix stuck logos, FRP locks, software corruption, and performance issues.
Tecno Camon 19 Neo CH6i Google Account Bypass After Reset
The quickest method to bypass FRP on the Tecno Camon 19 Neo CH6i involves using a free Android apps launcher to access settings during the setup wizard. After flashing or performing a factory reset you may see a Google account lock (FRP). Our free Android apps launcher is the fastest way to get past it. This is also why I always recommend removing your Google account before flashing, it avoids this problem entirely.
Factory Reset Tecno Camon 19 Neo CH6i Without a PC
To factory reset the Tecno Camon 19 Neo CH6i without a computer, power off the device completely, then hold Volume Up and Power at the same time until the recovery menu appears. Use the volume keys to navigate to “Wipe Data/Factory Reset” and confirm with the Power button.
A hard reset erases all data and restores Tecno Camon 19 Neo CH6i to its original factory state. This fixes most software problems, slow performance, app crashes, forgotten screen locks, and bootloops. If the issue persists after a factory reset, a full firmware flash using SP Flash Tool is covered in the following sections.
Tecno Camon 19 Neo CH6i Firmware Compatibility Check
The single biggest mistake I see people make is flashing firmware meant for a different variant. Before downloading anything, verify your exact device identity:
- Verify Your Exact Model: In Settings, look for the model code “CH6i”. Some Tecno phones share the same marketing name but have different internal hardware.
- Confirm the Processor: This build targets the MediaTek MT6769Z Helio G85 chipset. You can check your chipset via recovery mode or a hardware info app.
- Review the Version Number: The firmware version in the download table should be close to or newer than what your device is currently running.
- Use Recovery Mode as a Safety Check: Before flashing, boot into recovery to see the current build number and chipset printed on screen. This is the most trustworthy check.
- Verify the Region: Some firmware builds are region-specific. Confirm the download matches your device region or is listed as global.
When Should You Flash Tecno Camon 19 Neo CH6i?
The Tecno Camon 19 Neo CH6i uses a MediaTek chipset, and SP Flash Tool is the standard method for firmware recovery on MTK devices. Here is what flashing the stock firmware can help with:
- Remove persistent malware or adware that survives a factory reset.
- Clear a forgotten screen lock, PIN, or pattern without needing the original credentials.
- Fix Wi-Fi, Bluetooth, or mobile data connectivity that stopped working after an update.
- Update to the latest Android version supported by your phone.
- Repair a phone that shuts down randomly or restarts in a loop.
- Fix startup loops, lagging, and freezing on your device.
- Recover from “Download DA FAIL” errors and Secure Boot authentication issues specific to the MediaTek chipset in your device.
Learn more about stock ROMs and why flashing works.
Firmware Details for Tecno Camon 19 Neo CH6i
Here is a quick overview of the official firmware specifications:
| Firmware Information | Details |
|---|---|
| Device Model | Tecno Camon 19 Neo CH6i |
| Firmware Version | V476, V1980, V193, V1962, V1930, V1676, V1474, V1236, V770, V759, V1368 |
| File Size | 3.32 GB to 4.41 GB |
| Android Version | Android 12, HIOS 8.6 |
| Platform | MediaTek MT6769Z Helio G85 |
| Release Date | Released 2022, July |
| Region | Global, Africa and Asia |
| File Type | ZIP (Includes Scatter File [MT6xxx_Android_scatter.txt], preloader.bin, boot.img, system.img, recovery.img, lk.bin, logo.bin, nvram.img, and more) |
Which Firmware Version Should I Download?
This is the question I get asked most often in the comments, so I put together a simple guide. Find your situation in the table and go straight to the right file:
| Your Situation | What I Recommend |
|---|---|
| Phone is completely dead or stuck on logo | V1980, download this one. It is the latest Tecno Camon 19 Neo CH6i firmware available. |
| FRP / Google account lock only | See the FRP bypass guide above, you likely do not need the full firmware for this. |
| Phone slow after a recent OTA update | Try V1962, sometimes the latest OTA introduces new bugs and an older build runs better. |
| IMEI missing after a previous flash | Re-flash V1980 first, then follow the IMEI repair guide. Do not skip the reflash. |
| V1980 failed with a flash error | Try V1962 instead and double-check your scatter file selection before assuming the firmware is the problem. |
| Restoring to factory / warranty repair | V1980, clean state, fresh start. |
My general approach with MTK devices: always try the latest version first. I have seen people spend a lot of time trying older builds when the newest one would have worked fine. Only move to an older version if the latest fails more than once, and make sure it is a driver issue you are solving, not a firmware issue.
Download Tecno Camon 19 Neo CH6i Firmware
Download the official stock firmware for your Tecno Camon 19 Neo CH6i below. The latest available version is V1980. After downloading, verify the file size matches the table above, a size mismatch usually means a partial or corrupt download, and flashing a corrupt file can cause more problems than it solves.
| Software Details | Download Link | Members Link |
|---|---|---|
|
File Name: Tecno_Camon_19_Neo_CH6i_MT6768_RU_V476_230706.zip Size: 3.9 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921AB-S-GL-230415V1980.zip Size: 4.3 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921A-S-PKGP-230330V193.zip Size: 3.32 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921AB-S-GL-230216V1962.zip Size: 4.26 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921AB-S-GL-221229V1930.zip Size: 4.25 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921AB-S-GL-221103V1676.zip Size: 4.22 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921AB-S-GL-220922V1474.zip Size: 4.41 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921AB-S-GL-220922V1236.zip Size: 4.04 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921AB-S-GL-220513V770.zip Size: 4.18 GB | Download Link | Download Link2 |
| File Name: CH6i-H6921A-S-RU-220512V759.zip Size: 3.84 GB | Download Link | Download Link2 |
| File Name: Tecno Camon 19 Neo (CH6i-H6921AB-S-GL-220922V1236) [Factory / Signed]
https://androidfilehost.com/?fid=4279422670115710159 Size: N/A | Download Link | Download Link2 |
| File Name: Tecno_Camon_19_Neo_(CH6i-H6921AB-S-GL-221103V1368).zip Size: 4.2 GB | Download Link | Download Link2 |
Only download firmware that is fully compatible with your exact device model. See the firmware selection guide above if you are not sure.
Important: The Tecno Camon 19 Neo CH6i (CH6i) should not be confused with other Camon 19 Neo variants that may have different chipsets or regional firmware. Even devices in the same Camon 19 Neo line can use completely different processors. Always verify your exact model code “CH6i” in Settings > About Phone before downloading any firmware from this page.
- Confirm your exact model is CH6i, check About Phone, not the marketing name on the box.
- Your device must have a MediaTek MT6769Z Helio G85 chipset. Boot into recovery mode to verify if unsure.
- Only use files downloaded from this page. Third-party mirrors may serve modified or incomplete packages.
- Compare the file size against the download table. If it does not match, the download is likely corrupt or incomplete.
Prepare Your Tecno Camon 19 Neo CH6i for Flashing
Do not skip this section. Most failed Tecno flashes come from rushing through the preparation steps. The VCOM driver installation is essential for the Tecno Camon 19 Neo CH6i and other MediaTek devices. Windows may show the device in Device Manager and SP Flash Tool will still not detect it if the correct VCOM driver is not installed.
- IMEI Backup: Open the dialer and enter *#06#. Write both IMEI numbers down on paper or take a screenshot. If you ever need to repair your IMEI after flashing, these are essential.
- Remove All Google Accounts: Go to Settings, Accounts, and sign out of every Google account on the device. Leaving accounts signed in triggers FRP lock after a flash, which blocks you from setting up the phone.
- Backup Everything: Photos, contacts, messages, WhatsApp data, move it all to a computer or cloud service. The flash will restore the phone to factory state with nothing on it.
- 50% Battery Minimum: Do not start with a low battery. If power cuts out during the flash, the device can become unresponsive and much harder to fix.
- USB Cable and Computer: Use a proper data-transfer USB cable and a Windows PC. Avoid USB hubs, connect directly to the motherboard port for a stable connection.
- Download and Install Drivers:
Tecno Camon 19 Neo CH6i Firmware Installation Guide
We are using SP Flash Tool for this. For older devices, I recommend trying SP Flash Tool v5.1924 first. The newer versions of SP Flash Tool require a DA (Download Agent) file that older firmware packages do not include, and that is what causes the “Auth” errors you may have seen. If SP Flash Tool keeps asking for an auth file and you do not have one, switch to MTK Client, it handles Secure Boot automatically. Download SP Flash Tool for Windows or SP Flash Tool for Linux and follow the steps below. The complete SP Flash Tool guide is also available if you need more detail.
- Download and Unpack:
- Pick the correct firmware version from the downloads above and save it to your PC.
- Extract the ZIP file. If the extracted folder contains another ZIP inside, extract that one too. You should end up with the actual firmware files, not another archive.
- Driver Check:
- Double-check that you have installed the required drivers. A missing driver is the most common reason the flash tool cannot detect your phone. Reboot your PC after installing.
- Load the Firmware File:
- Click on the “Scatter-loading” button. Navigate to the folder where you extracted the firmware and select the “scatter.txt” file.
- Connect Your Device:
- Power off your phone completely, not sleep mode, fully off.
- Connect to your PC via USB cable. The flash tool will detect it automatically.
- Start Flashing:
- Start the flash by clicking “Download”.
- Leave everything untouched until completion. Even bumping the USB cable can interrupt the write and cause a failed flash.
- Wait and Reboot:
- The flash is complete when the tool shows a success indicator. Disconnect your phone.
- Turn the phone on. Do not worry if it sits on the boot logo for several minutes, the system is rebuilding itself from scratch.
What to Do if Tecno Camon 19 Neo CH6i Flash Fails
- Tecno Camon 19 Neo CH6i Not Recognized by SP Flash Tool:
- In most cases this is a driver issue, not a cable issue. Reinstall the VCOM drivers for the CH6i, restart your PC, and try again before changing anything else.
- If that does not work, switch to a USB 2.0 port, USB 3.0 ports can cause detection issues with MediaTek devices more often than people expect.
- Still not working? Temporarily disable your antivirus. It can block the VCOM driver from loading without giving you any error message.
- Boot Loop After Flashing:
- Enter recovery mode and perform a factory reset from there. Most post-flash bootloops on MediaTek are caused by conflicts with old cached data, a wipe from recovery usually fixes this without needing to reflash.
- Wrong Scatter File / Firmware Mismatch:
- If SP Flash Tool throws an error as soon as you try to start the download, check your scatter file first. A mismatch between the scatter file and your device build is one of the most common causes of flash errors.
- “Download DA FAIL” Error:
- This error comes up regularly. It almost always means the VCOM driver is not properly installed. Reinstall it, restart your PC, and try again. If that still does not work, try switching to SP Flash Tool v5.1924, older devices sometimes respond better to the older version.
- Error 8038 (BROM Error):
- The device is not entering BROM mode correctly. Power it off completely and, if possible, remove the battery for 30 seconds. Reconnect and try again. Some MediaTek devices require you to hold Volume Down while plugging in the USB cable to enter BROM mode.
- Auth File / Secure Boot Error in Newer SP Flash Tool:
- Newer versions of SP Flash Tool require a DA (Download Agent) authentication file for devices with Secure Boot enabled. If you do not have that file, switch to MTK Client instead, it handles Secure Boot automatically and is the simpler solution.
After Flashing: What Happens Next on Tecno Camon 19 Neo CH6i
Here is what is completely normal after a successful flash:
- How to know the flash was successful: SP Flash Tool will show a green circle or checkmark when done. If you see that, the flash completed successfully.
- Wi-Fi, Bluetooth, and mobile data should all work right after setup. If mobile data is not connecting, go to Settings, SIM and Network, and re-enter your APN manually, the flash sometimes clears carrier APN settings.
- Storage will show almost full capacity available since all your apps and files are gone. The system partition size varies by firmware version but is typically 4 to 8 GB on most devices.
- All your apps are gone, this is expected. Reinstall them from the Play Store. If you had a Google account backup active, it will offer to restore your apps automatically during setup.
- Dial *#06# immediately after setup to check your IMEI. Do this before you insert a SIM card. If it shows “unknown” or “null”, follow the IMEI repair guide below before doing anything else.
- Be careful when re-adding your Google account, if you did not remove it before flashing, you may see an FRP prompt. Add it fresh during the setup wizard, not afterwards through Settings.
- The phone may ask for language and region again, this is normal after a flash. You are starting from a clean state, so the setup wizard runs just like when the phone was brand new.
Missing IMEI or Corrupt Baseband on Tecno Camon 19 Neo CH6i After Flashing?
A missing or unknown IMEI is one of the most common things I see after a MediaTek flash. It happens because the NVRAM partition, which stores your IMEI and calibration data, sometimes does not survive the flash intact. It looks alarming, but it is fixable. Here is what to do:
- Check your drivers first: Install the Mediatek CDC Driver if you have not already, without it, the IMEI repair tools will not detect your device. This is the step most people miss.
- Use SN Write Tool or Maui Meta: SN Write Tool is the first option I try, it is straightforward and works on most MTK devices. Maui Meta is the alternative if SN Write does not connect. You can learn more about using SN Write Tool here.
- Run the repair:
- Connect your device to the computer.
- Enter the original IMEI numbers for both SIM slots, these are the numbers you wrote down before flashing.
- Click “Start” and let it complete without interrupting the connection.
- Verify after reboot: Once done, reboot your phone and dial *#06#. Your IMEI numbers should be back. If they are still showing null, run the process again, sometimes the first attempt does not complete correctly.
Video Guide: How to repair IMEI
Credits: https://www.youtube.com/@mhgsmclinic
Tecno Camon 19 Neo CH6i Firmware FAQ
Q1: Is it safe to flash during a power outage risk?
A: It is best to avoid flashing during unstable power conditions. If your PC shuts down during the flash, it can corrupt the write and leave the phone in an unbootable state. If you are in an area with unreliable power, use a laptop with a fully charged battery instead of a desktop.
Q2: What if the flash fails halfway through?
A: Do not panic and do not disconnect the phone. Close SP Flash Tool, restart it, and try the flash again from the beginning. In most cases, a failed flash just means the process needs to be repeated. The device is usually still detectable by the flash tool even after a failed attempt.
Q3: My IMEI shows “unknown” after flashing. Is my phone permanently damaged?
A: No, it looks alarming, but it is fixable. Follow the IMEI repair guide in the troubleshooting section above. For MediaTek devices, SN Write Tool or Maui Meta will handle the repair. Do not insert a SIM card until the IMEI is restored.
Q4: Do I need an internet connection during flashing?
A: No. The flashing process is entirely offline, it happens between your PC and the phone via the USB cable. You do not need internet at any point during the flash itself. You will need internet later to set up the phone and download your apps.
Q5: How long does the flashing process take?
A: The actual flash usually takes between 3 and 10 minutes depending on the firmware size and USB connection speed. The first boot after flashing takes another 3 to 8 minutes. Do not interrupt the device during either stage. If the progress bar in SP Flash Tool appears stuck, give it a few more minutes before assuming something went wrong.
Q6: Can I use a Mac or Linux computer for this?
A: The tools and drivers referenced on this page are Windows-only. If you are on Mac or Linux, your best option is to use a Windows virtual machine, or borrow a Windows PC for the 10 minutes it takes to complete the flash.
Q7: Is this firmware compatible with other Tecno models?
A: No. This firmware is built specifically for the Tecno Camon 19 Neo CH6i running on the MediaTek MT6769Z Helio G85 chipset. Even variants of the Camon 19 Neo with a different letter suffix can have a completely different chipset inside. Flashing the wrong firmware can leave your phone in a state that is very difficult to recover from. Always check your exact model number in Settings.
Q8: How do I enter recovery mode?
A: Power the device off completely, then hold Volume Up + Power at the same time until the recovery menu appears. The recovery menu displays the build number which you can use to verify your firmware version before flashing.
People Also Ask About Tecno Camon 19 Neo CH6i
How do I check my Tecno Camon 19 Neo CH6i model number before flashing?
Go to Settings > About Phone on your Tecno Camon 19 Neo CH6i and look for the model number “CH6i”. You can also confirm by entering recovery mode (Volume Up + Power while powered off) which displays the build number and model code. Always match this exactly with the firmware filename before flashing.
What chipset does the Tecno Camon 19 Neo CH6i use?
The Tecno Camon 19 Neo CH6i uses the MediaTek MT6769Z Helio G85 chipset, a MediaTek processor. This means you need SP Flash Tool and VCOM/MTK USB drivers to flash firmware. MediaTek devices use scatter-file-based flashing, which is different from Qualcomm (QFIL) or Samsung (Odin) methods.
What is the latest firmware version for Tecno Camon 19 Neo CH6i?
The latest available Tecno Camon 19 Neo CH6i firmware on this page is version V1980. This page has 12 firmware builds available for download. Check the firmware details table above for file sizes and Android versions.
Can flashing firmware fix a bricked Tecno Camon 19 Neo CH6i?
Yes. If your Tecno Camon 19 Neo CH6i is stuck on the logo, in a bootloop, or will not turn on, flashing the stock firmware with SP Flash Tool can restore it to working condition. This is the standard repair method used by service centers for Tecno devices.
Final Thoughts
That is everything you need to safely flash the official Tecno Camon 19 Neo CH6i firmware (V1980) using SP Flash Tool and get your device working again. If you followed each step, your phone should now be running on a clean build.
If something did not go as expected, a specific error, a step that is not working for your setup, leave a comment below with as much detail as you can: the exact error message, which step you are on, and what you have already tried. I read every comment and will help you work through it.
If this guide helped you, consider sharing it, it is the best way to help someone else who is dealing with the same problem.
Browse all Tecno firmware downloads for more devices.
Disclaimer: Flashing stock firmware is performed at your own risk. Follow the instructions on this page carefully. I cannot be held responsible for any damage to your device, but I will always try to help if something goes wrong.
